dha7's Privacy Policy
Protecting your personal information is dha7's top priority. This policy explains in detail how we collect, use and store your information.
Quick Overview of Key Points
The table below summarises the key aspects of this privacy policy. Read each section for full details.
| Topic | Brief Description |
|---|---|
| Data Collection | Necessary information is collected during registration, transactions and site use. |
| Use of Information | Used to provide services, ensure security and meet legal obligations. |
| Third Parties | Shared with selected partners in limited circumstances and under strict agreements. |
| Cookies | Cookies are used to improve the site and enhance the user experience. |
| Security | Information is kept secure through SSL encryption and other technical measures. |
| Your Rights | You have the right to request access to, correction of and deletion of your information. |
| Contact | Contact us by email at [email protected] or via live chat. |
Introduction and Applicability
This privacy policy ("Policy") applies to the dha7.lat website operated by dha7 ("we", "our") and all related services. This policy explains how we collect, use, store and protect your personal information when you use our platform, register an account or contact us.
By using our services, you are considered to have given your consent to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
dha7 takes the privacy of users in Bangladesh seriously. We are committed to complying with applicable laws and international data protection standards.
What Information We Collect
dha7 may collect your information in various ways. The different categories of information collected are described below:
2.1 Information You Provide Directly
When you register on our platform or manage your account, you may provide the following information directly:
- Full name and date of birth
- Valid email address
- Mobile number (for contact and verification purposes)
- Payment information (bKash, Nagad, Rocket or bank account details)
- Copy of national ID card or passport for identity verification
- Residential address
2.2 Automatically Collected Information
The following information may be collected automatically while you browse our site:
- IP address and device identifier information
- Browser type and version
- Operating system information
- Pages you visit and time spent on them
- Referral source (where you came from before arriving at our site)
- Information obtained from cookies and similar technologies
2.3 Transaction Information
Information relating to your deposits, withdrawals and betting activity is stored securely in our systems. This includes transaction amounts, dates, times and methods.
Purposes for Using Your Information
dha7 uses your personal information for the following legitimate purposes:
3.1 Providing and Managing Services
- To create and manage your account
- To process deposits and withdrawals
- To distribute bonuses, promotions and rewards
- To manage the VIP programme
- To provide 24/7 customer support
3.2 Ensuring Security and Compliance
- To prevent fraud and unauthorised access
- To meet anti-money laundering (AML) obligations
- To verify user identity (KYC)
- To prevent access by persons under 21 years of age
3.3 Service Improvement
- To personalise your experience according to your preferences
- To improve site functionality and design
- To identify and resolve technical issues
3.4 Communication
- To send important account-related notifications
- To send transaction confirmation messages
- To share relevant promotional information (based on your consent)
Sharing and Disclosure of Information
dha7 does not sell your personal information. However, information may be shared in the following limited circumstances and under strict confidentiality agreements:
4.1 Service Provider Partners
We work with selected third parties for payment processing, technical infrastructure and fraud prevention services. These partners may only use your information for specified purposes and are bound to follow our guidelines.
4.2 Legal Obligations
We may be required to disclose necessary information in response to applicable law, a court order or a legitimate request from a government authority.
4.3 Business Transfers
If dha7's business operations are acquired or restructured for any reason, user information may form part of that process. In such a case, the new entity will respect this privacy policy.
4.4 What We Never Do
- Your information is never sold or rented to advertisers
- Information is never shared independently with any third party
- Sensitive financial information is never disclosed unnecessarily
Cookies and Tracking Technologies
dha7 uses cookies and similar technologies to improve your browsing experience.
5.1 Types of Cookies
- Essential cookies: Essential for the basic functionality of the site, such as maintaining login sessions.
- Functional cookies: Used to remember your preferences and provide a personalised experience.
- Analytics cookies: Help improve our services by analysing patterns in how the site is used.
- Security cookies: Used for fraud detection and account protection.
5.2 Cookie Controls
You can reject or delete non-essential cookies through your browser settings. Please note that disabling certain cookies may limit some functionality of the site.
Data Security Measures
dha7 applies industry-standard technical and administrative measures to protect your information.
6.1 Technical Safeguards
- SSL encryption: All data exchanged between us and your browser is transmitted in encrypted form.
- Data encryption: Stored sensitive information such as payment details is kept in an encrypted state.
- Firewall and security monitoring: Our systems are continuously monitored to protect against unauthorised access.
- Two-factor authentication: An additional verification layer is in place to protect your account.
6.2 Administrative Safeguards
- Only authorised staff members can access your information
- All staff are trained on privacy and data protection
- Regular security audits are conducted
6.3 Important Notice
No method of transmitting or storing information over the internet is completely secure. While we make every effort to ensure maximum protection, we cannot guarantee absolute security. We do, however, maintain our best efforts to keep your information safe.
Data Retention Period
dha7 retains your information only for as long as it is necessary to fulfil the purpose for which it was collected or as required to meet legal obligations.
- Active account information: For the entire period the account remains active.
- Transaction records: For a specified number of years as required by applicable legal requirements.
- KYC documents: For as long as necessary to meet legal obligations.
- Closed account information: Retained for a limited period for fraud prevention and legal compliance purposes.
Once the defined retention period ends, your information is securely deleted or anonymised.
Your Rights
As a user of dha7, you have the following rights regarding your own information:
8.1 Right to Access
You may request a copy of the information we hold about you.
8.2 Right to Correction
If any of your information is incorrect, you may request a correction. Many details can be updated directly by you through your account settings.
8.3 Right to Deletion
In certain circumstances you may request the deletion of your personal information. However, some information may be required to be retained for a specified period due to legal obligations.
8.4 Right to Restrict Processing
In some cases, you may request that we limit the processing of your information.
8.5 Right to Withdraw from Promotional Communications
You may opt out of promotional emails or notifications at any time. To do so, notify us at [email protected] or contact us via live chat.
To exercise these rights, please contact our support team. We will process your request within a reasonable time.
Child Protection
dha7 services are intended solely for individuals aged 21 and above. We do not knowingly collect information from minors.
If we become aware that a minor is using our services, we will immediately close their account and delete the associated information. If you believe a minor is using our site, please notify us at [email protected].
International Data Transfers
Our servers and third-party service providers may be located outside Bangladesh. As a result, your information may be transferred internationally. In such cases, we ensure that the information is handled in accordance with protection standards consistent with this privacy policy.
Policy Changes and Updates
dha7 may update this privacy policy from time to time. We will notify you of any changes before they take effect, either by email or by displaying a notice on the site.
Your continued use of the service after a policy change will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.
The "Last Updated" date at the top of this policy always indicates the date of the most recent revision.
Contact Us
If you have any questions, complaints, or requests regarding this privacy policy or your information, please contact us through the following:
[email protected]
24/7 Bengali live chat support is available from any page on the site
We endeavor to respond to all privacy-related requests as promptly as possible