dha7 Terms and Conditions

Last Updated: January 2026

1. General Terms and Eligibility

These Terms and Conditions ("Terms") govern the use of the dha7 platform and all its services. By accessing the dha7 website or creating an account, you are giving your full consent to these Terms.

dha7 is an online betting and casino platform that provides an entertainment gaming experience. To use our platform, the following eligibility requirements must be met:

• You must be at least 21 years of age.
• You must not be a resident of any jurisdiction where online gaming is prohibited by law.
• You must open the account entirely on your own behalf — not on behalf of anyone else.
• All information provided must be true, complete, and up to date.

If these Terms are not followed, or if registration is made on behalf of an ineligible person, dha7 reserves the right to close the account and withhold any deposited funds.

2. Account Registration and Management

Each person may open only one account. If multiple accounts belonging to the same person are detected, they will be permanently closed and all associated balances may be forfeited.

2.1 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. You are fully responsible for all activity carried out from your account. If you forget your password or suspect unauthorized access to your account, contact our support team immediately.

2.2 Updating Information

If any of your personal details change — such as your name, address, or payment method — you must notify dha7 immediately. The user is responsible for any complications arising from outdated or incorrect information.

3. Age Requirements and Identity Verification

The minimum age to participate on dha7 is 21 years. This is strictly enforced. At the time of registration or at any stage, we may request the following documents for identity verification:

• A clear copy of your National Identity Card (NID) or passport.
• A recent utility bill or bank statement (for address verification).
• Proof of ownership of the payment method (such as a screenshot of your bKash or Nagad account).

Withdrawals may be delayed until verification is complete. Registration on behalf of a minor is strictly prohibited and any such account will be permanently closed.

4. Deposit and Withdrawal Policy

4.1 Deposits

The minimum deposit amount on dha7 is ৳300. Accepted payment methods are: bKash, Nagad, Rocket, and bank transfer. Deposits will only be accepted via a payment method owned by the account holder. Deposits through third parties are strictly prohibited.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. Approved withdrawals are generally processed within 1 hour, though additional time may be required if identity verification is pending. Withdrawals must be made to the same payment method used for the deposit.

4.3 Fraud Prevention

If any suspicious transaction, chargeback, or money laundering attempt is detected, dha7 will suspend the account and conduct an investigation. dha7 also reserves the right to notify the relevant authorities.

5. Bonuses and Promotional Offers

dha7 offers various bonuses and promotional offers. The following conditions apply when taking advantage of these:

5.1 Welcome Bonus

New members will receive a 150% bonus up to a maximum of ৳8,000 on their first deposit. The wagering requirement for this bonus is 10 times (10x) — meaning the total bonus amount must be wagered 10 times before the bonus funds become withdrawable.

• The bonus applies only to the first deposit of a new account.
• The welcome bonus cannot be claimed more than once from the same account.
• If wagering is not completed within 30 days of the bonus being credited, the bonus will be automatically cancelled.
• Not all games may count toward wagering done with bonus funds — contact the support team for details.

5.2 Regular Promotions

Other bonuses and promotions offered from time to time will have their specific terms stated alongside that offer. All promotional offers follow a fair and transparent wagering policy.

5.3 Bonus Abuse

Bonus abuse — such as creating multiple accounts to claim bonuses or using coordinated betting strategies — is strictly prohibited. If such activity is detected, the relevant bonuses and winnings will be cancelled.

6. Gaming Rules

All games on dha7 are powered by internationally certified game providers and are operated fairly using Random Number Generator (RNG) technology.

• If a technical fault occurs during a game, dha7 reserves the right to cancel that round.
• Exploiting software vulnerabilities or bugs to gain an advantage is strictly prohibited.
• The use of automated betting software or bots is completely prohibited.
• No compensation will be provided for games cancelled due to disconnection.
• In live casino games, the dealer's decision is considered final.

For sports betting — including cricket (BPL, IPL, T20 World Cup), football, and other sports — if a match is postponed or cancelled, bets will be settled according to the applicable rules. For matches under suspicion, dha7 reserves the right to refund the bet amount.

7. VIP Program

dha7's VIP program has four tiers. Each tier offers various benefits including weekly cashback:

• Bronze: Weekly cashback up to 0.2%.
• Silver: Weekly cashback up to 0.4%.
• Gold: Weekly cashback up to 0.6%.
• Platinum: Weekly cashback up to 0.8%.

Progression to a higher tier depends on regular gaming activity and contribution to the platform. dha7 reserves the right to modify VIP benefit terms — members will be notified of any changes in a timely manner.

8. Responsible Gaming

dha7 is firmly committed to responsible gaming. Gaming is an entertainment activity — it should not be seen as a source of income. We provide the following tools:

• Deposit Limits: Set your own limits on daily, weekly, or monthly deposit amounts.
• Self-Exclusion: The option to exclude yourself from the platform for a specified period.
• Cooling-Off Period: The option to temporarily suspend your account for a short break.
• Reality Check: Regular reminders of your gaming time.

If you notice signs of gaming addiction or loss of control, seek help immediately. Bengali language support is available on our 24/7 live chat. For more details, please read our Responsible Gaming page.

9. Account Suspension and Termination

dha7 reserves the right to suspend or close an account without prior notice in the following circumstances:

• Violation of any clause of these Terms.
• Fraudulent activity or suspicious transactions.
• Operating multiple accounts.
• Providing false or incomplete identity information.
• Extended account inactivity.
• Abuse of bonuses or promotional offers.

Users may also request account closure at any time. Please ensure all valid balances are withdrawn before the account is closed.

10. Privacy and Data Protection

Details on how your personal information is collected, used, and protected are provided in our Privacy Policy. The key points are:

• We use SSL encryption to keep your information secure.
• Your information will not be sold to third parties.
• Information may be shared with the relevant authorities to fulfil legal obligations.
• Payment information is processed through secure and encrypted channels.

11. Intellectual Property

All content on the dha7 platform — logos, graphics, text, software, and design — is the intellectual property of dha7. Reproducing, distributing, or commercially using this content without prior written permission is strictly prohibited.

12. Limitation of Liability

dha7 is not liable for:

• Game interruptions due to internet disconnection or technical faults.
• Issues with the user's own device or software.
• Delays or issues from third-party payment providers.
• Unauthorized use of the account (if the user has disclosed their own security details).
• Financial losses arising from gaming activity.

Our platform provides services on an "as is" basis and no guarantee of any specific outcome is given.

13. Dispute Resolution

If a dispute arises, first contact our support team via 24/7 live chat or email. dha7 aims to resolve all complaints fairly and promptly.

If an internal resolution is not possible, the matter will be resolved through an independent dispute resolution process. Any relevant legal framework will apply in the review of these Terms.

14. Amendment of Terms

dha7 reserves the right to amend these Terms at any time. For significant changes, users will be notified via email or platform notification. Continued use of the platform after any changes will be considered as your acceptance of the amended Terms.

The latest version of these Terms will always be published on this page. You are advised to check it regularly.

15. Contact

If you have any questions or comments about these Terms, please contact us:

• Email: [email protected]
• Live Chat: 24/7 Bengali support — available directly on the platform.

Our support team is always ready to answer any questions you may have.